Shop now, pay later with Klarna.

We’ve partnered with Klarna to give you a better shopping experience.

It’s smoooth and simple

Smoooth (yes, that’s three o’s). That extra ‘O’ is the difference between meeting expectations and exceeding them. We are making shopping as simple, safe and smart as possible. It’s also being crystal clear with you about how our products work. It’s no coincidence that the Swedish translation of ‘Klarna’ is ‘clear.’ We want to be simple and transparent in everything we do because life is already complicated enough. When you choose Klarna at checkout, you’ll get the option to shop now and pay later for your purchase.

 

Pay in 3 instalments

Split your purchase into three equal payments so you can spread the cost of your purchase over time. Enter the credit or debit card details of your choice and make automatic payments every 30 days. Your first instalment will be collected when your order is confirmed by the merchant and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. You may be charged fees or interest for late and/or missed repayment(s). No impact to your credit score.

 

The best way to shop.

See all of your purchases in one place, pay any open balances, explore unique content and much more in the Klarna app. You can also log into your Klarna account at https://app.klarna.com/login. If you need any help, our Customer Service is there for you.

 

Safe and secure.

Klarna has strong anti-fraud controls in place to protect our customers and prevent fraudsters from making unauthorised purchases.

 

Frequently Asked Questions

Don’t see your question here? Visit our FAQ to find out more about using Klarna. You can reach Klarna at https://www.klarna.com/ie/customer-service/ or by downloading the Klarna app.

What happens if I make a return?

If you return some or all of your order, Klarna will issue you with a new statement as soon as the online store processes your return. Follow the retailer's return instructions and make sure to keep the tracking number of your return. Log into your Klarna account and select “Report a return” so that your statement is paused. As soon as the retailer has registered your return, we will send an adjusted invoice.

There's something wrong with my order. Do I still need to pay for it?

You do not need to pay for goods that are damaged, broken or faulty. Follow the retailers dispute instructions and make sure to “Report a problem” in your Klarna account to pause your statement until you’ve resolved the dispute with the retailer. As soon as the retailer has registered your cancellation or your return, the refund will be processed within 5-7 business days.

I have not received my order. What happens to my statement?

You do not need to pay the statement until you have received your order. Contact the retailer for an update on the delivery. Make sure to log into your Klarna account and “Report a problem” to pause your statement until you’ve received your order.

My statement is incorrect. What should I do?

If your statement does not match your order details, please contact the retailer directly for a correction of your statement. Make sure to log into your Klarna account and “Report a problem” to pause your statement until the details have been corrected.

 

What happens if I don’t pay for my Pay in 3 instalments order?

Klarna will automatically attempt to collect your second instalment from the debit or credit card that you entered at checkout. If the payment cannot be collected on the scheduled due date Klarna will make a further attempt to automatically collect payment 7 days later and again 7 days afterwards. Should this last payment

Delivery Lead-Times:

Due to high demand, please allow 3-5 weeks for large furniture and lighting. Please note this is an estimated delivery time. We aim to get orders out as soon as possible. As delays may unexpectedly occur, it will be out of our control once items have been handed over to a postal service. Nevertheless, please rest assured we will make every effort to ensure a timely delivery.

The time guide provided for international parcels is an estimate only. The actual delivery time may vary and could take longer depending on the customs clearance process and the delivery partner operating in the destination country. It is important to keep this in mind when planning for international parcels.

Please feel free to contact us to check on the status of your order at anytime.

With smaller items our estimated shipping times range between 1-3 weeks.

International Shipping

Products shipped internationally may be subject to a customs fee based on your country. This will be will be the responsibility of the customer. Please ensure you check with your local customs before ordering.

Please do not plan any renovations or projects in advance as we cannot guarantee it will be delivered in your destination country in time. We aim to get packages out as soon as possible. However we are not responsible for any unexpected delays that might occur.

We ensure to provide an accurate delivery date with precautions, however, that may not always happen. Please prepare renovations or projects once the goods have arrived to you.

We provide discounts on large international orders when applicable.

Important note:

Please remember to fill in your details correctly. It may result in your package being returned to us.

We are not liable for customs charges for international parcels.

FAQs